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<p><span id="isPasted" style="color: rgb(28, 27, 27); font-family: GTAmerica; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We do not cover the shipping costs and will deduct 5.23 EUR from your refund.</span></p>

We do not cover the shipping costs and will deduct 5.23 EUR from your refund.

Do you cover my shipment cost?

Why haven't I received my order confirmation yet?

What should I do if I have received an incorrect item in my order?

What should I do if something is missing from my order?

What should I do if something in my order is damaged?

What do I do if I have any complaints about a product?

Can I make a complaint if my item is bought through one of your dealers?

Can I change or cancel my order once it has been confirmed?

When and how can I use my tracking number?

Order issues

How do I return my order?

Can I try my item on before returning it?

When can I see the refund on my account?

Why haven't I heard from you since I returned my order?

Have you received my return?

Which size should I order?

How do I redeem a gift card or a discount code?

Stock & Size Guide

I am experiencing problems with the website; what can I do?

Other

Do you cover my shipment cost?Updated a year ago